Refund Policy

A legal disclaimer

At Trible Adventura, we strive to provide the best adventure experiences while supporting the local community. However, we understand that plans can change. Please read our refund policy carefully:

Refund Policy - the basics

1. Booking Cancellations

More than 7 Days Before Activity:
Full refund, minus a 5% processing fee.
3 to 7 Days Before Activity:
50% refund of the total booking amount.
Less than 3 Days Before Activity or No-Show:
No refund will be provided.

2. Weather-Related Cancellations

If Activities Are Canceled Due to Bad Weather (e.g., heavy rain, snow, unsafe conditions):
You will receive a full refund or the option to reschedule your activity.

3. Equipment Rentals

Cancellations More than 3 Days Before Rental Date:
Full refund, minus a 5% processing fee.
Cancellations Within 3 Days of Rental Date:
50% refund of the rental amount.
No-Show or Same-Day Cancellations:
No refund provided.
Damaged or Lost Equipment:
Charges will apply based on the extent of the damage or loss.

4. Expedition on Wheels (4x4 & 2x2 Tours)

Cancellations More than 14 Days Before Departure:
Full refund, minus a 5% processing fee.
7 to 14 Days Before Departure:
50% refund of the total expedition cost.
Less than 7 Days Before Departure or No-Show:
No refund provided.

5. How to Request a Refund

To request a refund, please contact us at [Your Email] with your booking details.
Refunds will be processed within 7-10 business days to your original payment method.

6. Non-Refundable Fees

Payment processing fees, bank charges, and any third-party service fees are non-refundable.

For any questions or concerns, feel free to reach out to us at [+928219313106]. Thank you for choosing Trible Adventura for your adventure experiences!